Product Return Policy

Turenne PharMedCo will accept for return any products purchased from Turenne PharMedCo which do not meet the customer’s requirements for any reason, in accordance with the following terms:

Restocking fees may be assessed as follows:

Special Order Return Policy

Special order items may be returned to Turenne PharMedCo subject to the following terms:

Returns Policy & Procedures

To process a return:

  1. Call Customer Care at 1-866-710-7626
  2. Specify the item(s) and quantity of the product(s) to be returned.
  3. Obtain a Return Merchandise Authorization (RMA) number from your Customer Care Representative.
  4. Customer Care will arrange for the pick-up of the product.
  5. Credit will be issued and confirmation mailed to your facility upon receipt of goods and inspection by our warehouse ensuring all of the above criteria have been met.
UNDER NO CIRCUMSTANCES SHOULD PRODUCT BE RETURNED TO THE WAREHOUSE WITHOUT AN RMA!